ClientHero

Last Updated: May 19, 2025

1. INTRODUCTION

Welcome to our website (the "Site"). These Terms of Service ("Terms") govern your access to and use of the Site, including any content, functionality, and services offered on or through the Site.

Please read these Terms carefully before using the Site. By using the Site, you accept and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Site.

2. WHO WE ARE

The Site is operated by ClientHero ("Company," "we," "us," or "our"), a trade name operating in Romania. ClientHero is in the process of formal registration as MoonshotHQ SRL.

3. CHANGES TO TERMS

We may revise these Terms from time to time. The most current version will always be posted on the Site with the "Last Updated" date. By continuing to use the Site after those revisions become effective, you agree to be bound by the revised Terms.

4. ACCESSING THE SITE

We reserve the right to withdraw or amend the Site, and any service or material we provide on the Site, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Site is unavailable at any time or for any period..

5. USE OF THE SITE

5.1 Permitted Use

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to use the Site:

In any way that violates any applicable federal, state, local, or international law or regulation.
To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation.
To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person.
To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Site.
To circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use of any content or enforce limitations on the use of the Site and/or the content contained therein
To attempt to submit multiple survey responses by clearing cookies, using different devices, or through any other means.
To engage in any activity that may compromise the security or functionality of the Site, including b ut not limited to sending excessive automated requests, attempting denial-of-service attacks, or other activities that may overload or impair the Site's normal functioning.

5.2 Information Collection

When you provide information on the Site:

You represent that you are authorized to submit the information.
You agree to provide accurate, current, and complete information.

5.3 IP Address Collection and Processing

To maintain the technical functionality and security of our Site, we collect and process your IP address. This helps us identify and prevent activities that could compromise our service, such as excessive automated requests or potential denial-of-service attempts.
This processing is based on our legitimate interest in ensuring the availability and security of our services for all users. By using the Site, you acknowledge this necessary processing. For more information about how we handle IP addresses, including retention periods and your rights, please refer to our Privacy Policy.

5.4 Cookies

By using our Site, you consent to our use of cookies as describ ed in our Privacy Policy. We use cookies to:

Track your progress through surveys
Understand where users drop off during surveys to improve user experience
Ensure that people do not complete surveys multiple times

These cookies are stored locally in your browser and remain on your device; they are not transferred to or stored on our servers. You maintain full control over these cookies and can delete them at any time through your browser settings.

You acknowledge that disabling cookies may affect the functionality of the Site, particularly your ability to complete surveys. For more information about the cookies we use and your choices regarding cookies, please see our Privacy Policy.

5.5 No Financial Obligations

There are no financial obligations or transactions between the Company and survey responders or companies that request to be placed on the waitlist. Completing a survey or joining the waitlist is entirely free and does not create any payment obligation.

6. INTELLECTUAL PROPERTY RIGHTS

The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

7. SECURITY MEASURES

We implement reasonable security measures to protect our Site from abuse and maintain its availability for all users. These measures include monitoring request patterns and temporarily blocking IP addresses that exhibit suspicious behavior or excessive request volumes. These security practices are essential to protect the Site and its users from potential harm or service disruption.

8. LIMITATIONS OF LIABILITY

IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

9. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Site.

10. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of Romania, without giving effect to any principles of conflicts of law. Any legal action or proceeding relating to your access to, or use of, the Site or these Terms shall be instituted in the courts of Romania. You agree to submit to the jurisdiction of, and agree that venue is proper in, these courts.

11. WAIVER AND SEVERABILITY

No waiver by the Company of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

12. DATA PRIVACY

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy details how we collect, use, and process your personal information, including our collection and processing of IP addresses and our use of cookies. Please review our Privacy Policy to understand our practices. By using the Site, you consent to the data practices described in our Privacy Policy.

13. ENTIRE AGREEMENT

These Terms and our Privacy Policy constitute the entire agreement between you and the Company regarding your use of the Site and supersede all prior and contemporaneous written or oral agreements between you and the Company.

14. CONTACT INFORMATION

For questions about these Terms, please contact us at [email protected].